Hearing aid maintenance

Watch the videos and follow the instructions on how to change your hearing aid batteries and filter, how to turn your hearing aids on and off and basic cleaning of your aids. Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions if in doubt.
Remember that you are always welcome to visit your local clinic to get help with the maintenance of your hearing aids or call us at 855-283-4848.
Changing batteries on Behind-The-Ear hearing aids

If your hearing aid is having trouble powering on after you changed the batteries, try following these instructions on how to change the battery in your BTE hearing aids to make sure they were changed properly. If you are still having issues, contact your clinic to arrange for trouble shooting or repairs.
Turning your Behind-The-Ear hearing aids on and off

Having troubles turning your hearing aids on or off? Follow these instructions so you can learn how to do it with a snap! If you still have issues with your hearing aids not turning on or off, contact us for further assistance.
Changing filter on Behind-The-Ear hearing aids

Is it time to change the filter in your BTE hearing aids? Follow these instructions to make sure the new filters are properly set. You can also consult your specific model's user manual if in doubt.

Find your nearest store - we are located at 50 locations in Canada

Changing batteries on In-The-Ear hearing aids

How to change batteries on your In-The-Ear hearing aids. 

Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions if in doubt.
Turning your hearing aids on / off on In-The-Ear aids

How to turn your ITE hearing aids on and off. 

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual if in doubt.

Call free at 1-877-685-5327 for a performance check of existing hearing aids

Cleaning your In-The-Ear aids

How to clean your ITE hearing aids. 

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual if in doubt.
Changing filter on In-The-Ear aids

How to change the filter on your ITE hearing aids. 

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual if in doubt.
Changing wax guards in a soft ear mould
Are you finding that the sound quality in your hearing aid has been diminishing? Try changing the wax guards so everything is clear of earwax and other debris. You can follow the instructions in the video here to learn how you can change them in under 30 seconds!

How to exchange the Click Sleeve for Signia Active

Having trouble with how your receiver-in-canal hearing aid sits in your ear? Try following the instructions in this 50 second video. Signia covers how to exchange the Click Sleeve for your Signia Active hearing aid and explains the correct position of the Click Sleeve on your hearing aid.
How to pair Made for iPhone hearing aids with your iPhone Signia Hearing Aids
 
Having trouble connecting your Signia hearing aids to your iPhone? Follow the instructions in this video from Signia to learn how to easily and quickly pair your Signia hearing aids using Bluetooth™ compatibility.

How to use Qi charging with the Styletto X charger

Want to know how to charge your Styletto X charger with Qi charging? Follow these instructions from Signia so you can learn how to use Qi charging with the Styletto X charger.
Get help with your hearing aid maintenance needs
If you have more significant problems with your hearing aids, please fill out our form to book a service appointment at your local clinic. 

Due to COVID-19 we have suspended our in-clinic services, but we are still providing support options for our clients who need help with their hearing aids. 

If you require batteries, wax guards, domes, or cleaning equipment you can contact us to request supplies from our clinic. We will arrange to mail them to you so your hearing aids will continue to operate at optimal quality!

If you need hearing aid repairs, re-programming or tuning adjustments you can contact us about our remote care service.

If you have an emergency with more immediate issues, please call our customer care line at 855-283-4848 or your local hearing care clinic.

BOOK A SERVICE APPOINTMENT

NOTICE: Due to COVID-19 we are experiencing higher than normal call volumes during this time. We are doing our best to help as many people we can each day. Rest assured, we have received your message, and someone will be in touch with you soon. We appreciate your patience!
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